Understand The Customer Behaviour And Needs On Customer Journey Mapping

One Day, 06/11/2025

Venue

Hartamas Training Centre Level 13, Block A, Menara Prima, Jalan PJU 1/37, Dataran Prima, 47301, Petaling Jaya, Selangor Darul Ehsan.

Entrance Fee

Refer at the website

Category

Business & Professional

Event Type

Seminar or Talk

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Schedule

DateTime
06/11/20259:00 AM - 5:00 PM
Understand The Customer Behaviour And Needs On Customer Journey Mapping

๐Ÿ” ๐”๐ง๐ฅ๐จ๐œ๐ค ๐ญ๐ก๐ž ๐๐จ๐ฐ๐ž๐ซ ๐จ๐Ÿ ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐ˆ๐ง๐ฌ๐ข๐ ๐ก๐ญ๐ฌ!โฃ

๐ŸŽฏ Ready to truly understand your customers and create exceptional experiences?โฃ

Join our ๐”๐ง๐๐ž๐ซ๐ฌ๐ญ๐š๐ง๐ ๐“๐ก๐ž ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐๐ž๐ก๐š๐ฏ๐ข๐จ๐ซ ๐š๐ง๐ ๐๐ž๐ž๐๐ฌ ๐จ๐ง ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐‰๐จ๐ฎ๐ซ๐ง๐ž๐ฒ ๐Œ๐š๐ฉ๐ฉ๐ข๐ง๐  training โ€“ a ๐Ÿ-๐๐š๐ฒ ๐‡๐‘๐ƒ๐‚-๐œ๐ฅ๐š๐ข๐ฆ๐š๐›๐ฅ๐ž ๐ฉ๐ซ๐จ๐ ๐ซ๐š๐ฆ designed to equip you with practical tools to dive deep into customer behavior, needs and emotions at every stage of their journey.โฃ

โœจ ๐–๐ก๐š๐ญ ๐ฒ๐จ๐ฎโ€™๐ฅ๐ฅ ๐ฅ๐ž๐š๐ซ๐ง:โฃ

โœ… Understand customer behavior & expectationsโฃ

โœ… Analyze and map the entire customer journeyโฃ

โœ… Identify pain points & improvement opportunitiesโฃ

โœ… Enhance engagement, satisfaction & loyaltyโฃ

๐Ÿ“… ๐ƒ๐š๐ญ๐ž: 6th November 2025, Thursdayโฃ

โฐ ๐ƒ๐ฎ๐ซ๐š๐ญ๐ข๐จ๐ง: 9:00 am to 5:00 pmโฃ

๐Ÿ“ ๐‹๐จ๐œ๐š๐ญ๐ข๐จ๐ง: Hartamas Training Centre (Petaling Jaya, Selangor)โฃ

โณ ๐ฟ๐‘–๐‘š๐‘–๐‘ก๐‘’๐‘‘ ๐‘ ๐‘’๐‘Ž๐‘ก๐‘  ๐‘Ž๐‘ฃ๐‘Ž๐‘–๐‘™๐‘Ž๐‘๐‘™๐‘’ โ€“ ๐‘Ÿ๐‘’๐‘”๐‘–๐‘ ๐‘ก๐‘’๐‘Ÿ ๐‘’๐‘Ž๐‘Ÿ๐‘™๐‘ฆ!โฃ

Whether you're in marketing, customer service or product development โ€“ this training is your key to designing journeys that delight.โฃ

๐Ÿ’ผ ๐‘ท๐’“๐’†๐’‡๐’†๐’“ ๐’•๐’ ๐’‰๐’๐’๐’… ๐’•๐’‰๐’Š๐’” ๐’„๐’๐’–๐’“๐’”๐’† ๐’Š๐’-๐’‰๐’๐’–๐’”๐’† ๐’‡๐’๐’“ ๐’š๐’๐’–๐’“ ๐’•๐’†๐’‚๐’Ž? ๐‘พ๐’†โ€™๐’—๐’† ๐’ˆ๐’๐’• ๐’š๐’๐’– ๐’„๐’๐’—๐’†๐’“๐’†๐’… - ๐’“๐’†๐’‚๐’„๐’‰ ๐’๐’–๐’• ๐’•๐’ ๐’†๐’™๐’‘๐’๐’๐’“๐’† ๐’„๐’–๐’”๐’•๐’๐’Ž๐’Š๐’›๐’†๐’… ๐’๐’‘๐’•๐’Š๐’๐’๐’”.โฃ

๐Ÿ“Œ Donโ€™t just meet expectations. ๐„๐ฑ๐œ๐ž๐ž๐ ๐ญ๐ก๐ž๐ฆ.โฃ

๐Ÿ“ž ๐“๐จ ๐‘๐ž๐ ๐ข๐ฌ๐ญ๐ž๐ซ ๐จ๐ซ ๐„๐ง๐ช๐ฎ๐ข๐ซ๐ž:โฃ

๐Ÿ“ฑ WhatsApp us: 012-9219399 or 012-2426599โฃ

More details at https://hartamasacademy.com.