
Understand The Customer Behaviour And Needs On Customer Journey Mapping
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Schedule
| Date | Time | 
|---|---|
| 06/11/2025 | 9:00 AM - 5:00 PM | 

๐ ๐๐ง๐ฅ๐จ๐๐ค ๐ญ๐ก๐ ๐๐จ๐ฐ๐๐ซ ๐จ๐ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐ง๐ฌ๐ข๐ ๐ก๐ญ๐ฌ!โฃ
๐ฏ Ready to truly understand your customers and create exceptional experiences?โฃ
Join our ๐๐ง๐๐๐ซ๐ฌ๐ญ๐๐ง๐ ๐๐ก๐ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐๐ก๐๐ฏ๐ข๐จ๐ซ ๐๐ง๐ ๐๐๐๐๐ฌ ๐จ๐ง ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐จ๐ฎ๐ซ๐ง๐๐ฒ ๐๐๐ฉ๐ฉ๐ข๐ง๐ training โ a ๐-๐๐๐ฒ ๐๐๐๐-๐๐ฅ๐๐ข๐ฆ๐๐๐ฅ๐ ๐ฉ๐ซ๐จ๐ ๐ซ๐๐ฆ designed to equip you with practical tools to dive deep into customer behavior, needs and emotions at every stage of their journey.โฃ
โจ ๐๐ก๐๐ญ ๐ฒ๐จ๐ฎโ๐ฅ๐ฅ ๐ฅ๐๐๐ซ๐ง:โฃ
โ Understand customer behavior & expectationsโฃ
โ Analyze and map the entire customer journeyโฃ
โ Identify pain points & improvement opportunitiesโฃ
โ Enhance engagement, satisfaction & loyaltyโฃ
๐ ๐๐๐ญ๐: 6th November 2025, Thursdayโฃ
โฐ ๐๐ฎ๐ซ๐๐ญ๐ข๐จ๐ง: 9:00 am to 5:00 pmโฃ
๐ ๐๐จ๐๐๐ญ๐ข๐จ๐ง: Hartamas Training Centre (Petaling Jaya, Selangor)โฃ
โณ ๐ฟ๐๐๐๐ก๐๐ ๐ ๐๐๐ก๐ ๐๐ฃ๐๐๐๐๐๐๐ โ ๐๐๐๐๐ ๐ก๐๐ ๐๐๐๐๐ฆ!โฃ
Whether you're in marketing, customer service or product development โ this training is your key to designing journeys that delight.โฃ
๐ผ ๐ท๐๐๐๐๐ ๐๐ ๐๐๐๐ ๐๐๐๐ ๐๐๐๐๐๐ ๐๐-๐๐๐๐๐ ๐๐๐ ๐๐๐๐ ๐๐๐๐? ๐พ๐โ๐๐ ๐๐๐ ๐๐๐ ๐๐๐๐๐๐๐ - ๐๐๐๐๐ ๐๐๐ ๐๐ ๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐.โฃ
๐ Donโt just meet expectations. ๐๐ฑ๐๐๐๐ ๐ญ๐ก๐๐ฆ.โฃ
๐ ๐๐จ ๐๐๐ ๐ข๐ฌ๐ญ๐๐ซ ๐จ๐ซ ๐๐ง๐ช๐ฎ๐ข๐ซ๐:โฃ
๐ฑ WhatsApp us: 012-9219399 or 012-2426599โฃ
More details at https://hartamasacademy.com.