The Agile Design Thinking Experience - Working Together Better is a meticulously crafted workshop tailored for professionals eager to assimilate the core tenets of Design Thinking. Participants will learn the definition, essential mindsets, and attributes of Design Thinking, drawing connections to other pivotal frameworks such as Lean and Agile. The comprehensive coverage also allows learners to distinguish various types of Design Thinking concerning their real-world applications.

Engage in a blended learning journey, traversing through videos, online modules, and insightful reading materials. The hands-on group activities, rooted in the real-life case study, ensure participants experience the Design Thinking process's application firsthand. The workshop leverages the LEGO® Serious Play® method, particularly for interactive segments like Persona Mapping, creating an environment where innovation flourishes and ideas transition smoothly into Agile development implementation.

Certificate

All participants will receive a Certificate of Completion from Tertiary Courses after achieved at least 75% attendance.

Funding and Grant

HRD Corp Claimable Course for Employers Registered with HRD Corp

Course Code: M934

Day 1 

Topic 1: Introduction to Design Thinking

• Topic 1.1 – What is Design Thinking

• Topic 1.2 – Design Thinking Mindsets

• Topic 1.3 – Variants Design Thinking Frameworks and relationship with Lean and Agile

Topic 2: Design Thinking Applied in Real Life

• Topic 2.1: The Design Thinking Context. 10 Types of innovation

• Topic 2.2: What is a good design

• Topic 2.3: Implementing Design Thinking in your workplace

Topic 3: Use case study: Understand the challenge and users

• Topic 3.1 Obtaining a Challenge

• Topic 3.2 Persona Mapping

• Topic 3.3 Introduction to Common Empathy methods: Interview, observation, user participatory workshop

Day 2

Topic 4: Apply the 5 Stages of Design Thinking

• Topic 4.1 – Analyse information using Empathy Map, Customer Journey Map, Affinity Map

• Topic 4.2 – Synthesize information, reframe the Challenge, define customer Point Of View (POV), “How Might We” (HMW) Questions

• Topic 4.3 – Brainstorming generate ideas, select idea

• Topic 4.4 – Prototype idea. Types of prototyping methods

• Topic 4.5 - Test your prototype and collect feedback

Topic 5: Evaluate and Implement idea using Agile Scrum

• Topic 5.1 – Evaluate Idea business case using Business Canvas

• Topic 5.2 – Agile Scrum overview

• Topic 5.3 – Agile artefact, Idea, Features, Stories and Tasks. Convert idea into Features

• Topic 5.4 – Putting Features into Agile Release Plan

Topic 6: Assessment / Closing

• Course Assessment Online Quiz

• Create and share “30 Day Action Plan”

• Retrospective / Q&A

• Closing