[01] COURSE INTRODUCTION

In today’s digital workplace, automating repetitive tasks and optimizing workflows with Generative AI is no longer optional—it’s essential for competitiveness and sustainability.

This hands-on, transformational program equips professionals and teams with practical tools, proven frameworks, and the right mindset to harness AI effectively. Participants will learn to identify time-draining tasks, map automation opportunities, and apply no-code Gen AI tools (e.g. ChatGPT, Qwen, Co-Pilot) to real work scenarios. From sales to HR, operations to finance, the skills acquired will not only boost individual productivity but also create scalable efficiency across organizations.

Current Workplace Challenges

• Manual, repetitive tasks limit innovation and strategic thinking

• Fear or lack of awareness delays AI adoption

• Unstructured use of AI leads to inefficiency and mistrust

Root Causes

• Poor workflow mapping and task prioritization

• Limited understanding of prompt engineering and AI frameworks

• Misalignment between tools and business objectives

Impact

• Lost productivity and employee burnout

• Inefficient collaboration from disconnected tools

• Missed opportunities due to delayed decision-making

Sustainable Solutions

• Apply structured frameworks such as the 5-Level Prompt Engineering Model

• Use AI as a co-pilot to enhance decision-making

• Develop future-proof AI habits and scalable automation mindsets

[02] COURSE OBJECTIVES

By the end of this program, participants will be able to:

• Identify opportunities for workflow automation using Gen AI

• Develop effective prompts for consistent and optimized outputs

• Integrate Gen AI into daily tasks for measurable productivity gains

[03] COURSE OUTCOMES

Participants will:

• Map and prioritize repetitive workflows ripe for automation

• Generate professional-grade emails, reports, proposals, and documents using Gen AI

• Establish sustainable AI-driven practices for collaboration and efficiency

[04] WHO SHOULD ATTEND

Professionals across industries—including operations, sales, marketing, HR, finance, and SME owners—who want to:

• Streamline workflows

• Reduce inefficiencies

• Embrace future-ready digital transformation

[05] METHODOLOGY

• Live Demos – see tools in action

• Prompt-Building Labs – hands-on practice

• Case Studies & Group Exercises – contextual application

• Peer Learning & Real-Life Scenarios – collaborative problem solving

• Participants leave with ready-to-apply automation solutions

[06] DATE, TIME & FEE

Date:           6-7 October 2025 (Mon-Tue)

Time:           9.00am - 5.15pm

Venue:         CPD Academy, RIO Puchong

FEE

[ HRDF Claimable ]

   - Early Bird Offer (before 20 Sep 2025) – RM 1550

   - Special Offer (before 2 Oct 2025) – RM 1630

   - Normal Fee – RM 1700

- Fee includes Course Notes, Meals, Certificate of Completion and 8% Service Tax

OFFER  

- 10% Cashback for SST2u Learner Card+ (SLC+) members. T&Cs applied.

[07] COURSE OUTLINE

DAY 1: Automating Repetitive Work – Building the Foundation

Module 1: Generative AI Demystified

• What Gen AI is (in plain terms)

• Practical use cases for knowledge workers, SMEs, and professionals

• How to quickly shortlist tasks to automate

Module 2: Workflow Mapping & Opportunity Spotting

• Basics of workflow mapping (Value Stream Mapping)

• Identifying high-friction or time-intensive processes

• Gen AI applications for emails, reporting, and document handling

Module 3: Prompt Engineering Simplified

• The 5-Level Prompt Engineering Model (Goal → Context → Intent → Instruction → Presentation)

• Breaking down effective prompts for reliable outputs

• Group practice: Craft your best-performing prompts

Module 4: AI-Powered Communication Automation

• Automating emails, minutes, reports, and proposals

• How to review, refine, and validate AI-generated content

• Live tool demonstration

Module 5: Team Collaboration & Co-Creation with AI

• Using AI for brainstorming and decision support

• Real-time co-writing, summarization, and project planning

• Tools & live demo

Q&A Session

End of Day One

DAY 2: 10X Your Efficiency – Real Automation in Action

Module 6: AI for Data Handling & Analysis

• Using AI to simplify data extraction and analysis

• Prompting for SWOT, summaries, and trend insights

• Tools & demo

Module 7: Smart Document & Form Creation

• Automating forms, surveys, SOPs, and Q&As

• Building document templates (proposals, job descriptions, training content)

• Tools & demo

Module 8: Visual & Multimedia Creation with AI

• AI for images, voiceovers, video, and design

• Group activity: Generate your own marketing or campaign content

• Tools & demo

Module 9: Implementation & Success Measurement

• How to measure effectiveness of new automation initiatives

• Setting 90-day measurable goals for personal & team efficiency

• Action planning worksheet

Q&A Session

End of Training

[08] TRAINER PROFILE

DERIC GOH

Business Transformation Trainer, Sales & Marketing Strategist, Certified Professional Trainer (IPMA, UK), HRD Corp Accredited Trainer

Deric Goh is an internationally certified professional trainer and seasoned business consultant with over 30 years of leadership experience across sales, marketing, distribution, and corporate transformation. He has held senior management positions in multinational corporations (MNCs) and Bursa Malaysia-listed companies, where he consistently delivered breakthrough performance in competitive markets.

Renowned for his practical, high-impact approach, Deric has helped organizations accelerate sales growth, strengthen distribution networks, and implement effective go-to-market strategies. His unique ability to turn around underperforming teams and businesses has earned him a reputation as a results-driven transformation leader.

Areas of Expertise

• Trusted Advisor in Aligning AI Capabilities with Revenue, Cost & Brand-Building Objectives

• Integrated Gen AI Tools into Real-World Consulting for Measurable Productivity Gains

• Hands-on Experience in Workflow Optimization & AI-Enhanced Decision-Making

• Champion of Sustainable Growth Through AI-Augmented Ideation & Execution

• Expert in Leveraging Generative AI for Visual Storytelling & Inclusive Messaging

Career Highlights

• Successfully turned around a loss-making public listed company (RM590M annual revenue) from 7 consecutive quarters of red to profitability in under 12 months

• Grew a local brand from <1% to 8% market share in just one year, achieving RM200M in revenue

• Transformed the worst-performing region into the best in 18 months—without changing the team or distributor

• Drove 5 consecutive years of double-digit growth as Regional Manager for two Fortune 500 MNCs

• Delivered over 300% sales growth through targeted business development strategies focused on local market segments

[09] ENQUIRY & REGISTRATION

Enquiry: yes@sst2u.com

Contact:

   - Whatsapp Only (012 - 824 8874)

   - Teo (011 - 3178 9203)

   - Logesh (012 - 503 0346)

   - Siti (012 - 383 8603)

   - Nisa (019 - 851 5134)

   - Central Region (03 - 8604 7270)

   - Northern Region (04 - 222 6950)

   - Southern Region (07 - 213 3676)

   - East Malaysia (011 - 3178 9203)