[01] COURSE INTRODUCTION

This comprehensive 1-day program offers an in-depth exploration of Malaysia’s evolving industrial relations and employment law framework. With the full enforcement of the Employment Act 1955 (Amendment) as of 1 January 2023, employers and HR professionals must understand the expanded coverage, procedural changes, and compliance obligations.

This course focuses not only on legal aspects but also on fostering constructive employer-employee relationships, managing workplace conflicts, handling disciplinary issues, and preparing for collective bargaining scenarios. Real-life examples, role-plays, and practical insights will help participants effectively navigate the complexities of modern workplace dynamics.

[02] WHO SHOULD ATTEND

• HR Managers & Executives

• Industrial Relations Officers

• Company Directors & Department Heads

• Legal & Compliance Personnel

• Team Leaders and Supervisors

• Union Representatives

• Business Owners and Entrepreneurs

[03] COURSE OBJECTIVES

By the end of the course, participants will:

• Understand the legal foundations of industrial and employee relations in Malaysia

• Interpret the impact of the Employment Act 1955 amendments, including flexible work and working hours

• Identify best practices in managing disciplinary actions and sexual harassment complaints

• Learn collective bargaining strategies and negotiation principles

• Strengthen practical skills in resolving conflicts, managing termination, and conducting domestic inquiries

[04] COURSE OUTCOMES

Participants will be able to:

• Apply the updated provisions of the Employment Act 1955 in daily HR operations

• Recognize indicators of employment relationships in non-traditional arrangements

• Engage in effective conflict resolution and maintain workplace harmony

• Implement compliant disciplinary procedures and develop workplace policies

• Manage lawful termination processes and understand obligations during retrenchments

[05] DATE, TIME & FEE

Date:           23 July 2025 (Wed)
Time:           9.00am - 5.00pm
Venue:         CPD Academy, RIO Puchong

FEE

[ HRDF Claimable ]

   - Early Bird Offer (before 5 Jul 2025) – RM 780
   - Special Offer (before 19 Jul 2025) – RM 820
   - Normal Fee – RM 860

- Fee includes Course Notes, Meals, Certificate of Completion and 8% Service Tax

OFFER  

- 10% Cashback for SST2u Learner Card+ (SLC+) members. T&Cs applied.

[06] COURSE OUTLINE

Module 1: Introduction to the Program and Objectives

• Overview of the importance of Industrial Relations and Employee Relations

• Overview of the Employment Act 1955 (EA 1955) and the rationale for the 2022 amendments

• Effective date of the amendments (1 January 2023)

• Importance of understanding the changes for compliance and good employment practices

• Key Change: Application of the EA 1955 to all employees regardless of wages, with certain exceptions for specific provisions (e.g., overtime calculation, termination benefits for those earning above RM4,000)

• Implications: How this changes the landscape for previously “uncovered” employees

• Presumption of Employment (Section 101C)

• Understanding the criteria for presuming an employer-employee relationship in the absence of a written contract (e.g., control over work, provision of tools, integral part of business, regular payments)

• Impact on “gig workers” and other non-traditional employment arrangements

Module 2: Understanding Industrial Relations

• Definition and scope of Industrial Relations

• Key stakeholders: Employers, employees, trade unions and government

• Historical context and evolution of Industrial Relations

Module 3: Employer/Employee Relations – Concepts & Practices

• Definition and significance of Employee Relations

• Strategies for effective communication and engagement

• Role of HR in fostering positive Employee Relations

• Working Hours and Flexible Work Arrangements

• Reduction in Maximum Weekly Working Hours

• Key Change: From 48 hours to 45 hours per week (Section 60A(1)(d))

• Implications for existing employment contracts and calculation of overtime

• Understanding the rules for daily working hours, spread-over period, and rest days

• Flexible Working Arrangements (FWA)

• Key Change: Employees’ right to apply for FWA (Part XIIC, Sections 60P and 60Q)

• Scope of FWA: Varying hours of work, days of work, or place of work (e.g., remote work, staggered hours, compressed workweek)

• Employer’s obligations: Responding to FWA applications in writing within 60 days, providing reasons for rejection

Module 4: Collective Bargaining and Negotiation Skills

• Overview of the collective bargaining process

• Key principles and strategies for successful negotiations

• Case studies and role-playing exercises

Module 5: Conflict Resolution in the Workplace

• Common sources of conflict in Industrial Relations

• Techniques for conflict resolution and mediation

• Best practices for maintaining a harmonious workplace

Module 6: Disciplinary Procedures and Sexual Harassment

• Principles of natural justice: Fairness, impartiality, and the right to be heard

• Disciplinary procedures: Warnings, show-cause letters, and disciplinary hearings

• Sexual harassment: Definition, prevention & handling complaints

• Code of Practice on the Prevention and Eradication of Sexual Harassment in the Workplace

• Developing effective workplace policies

• Company handbook and ethics

Module 7: Current Trends & Challenges in Industrial Relations

• Discussion on recent developments in labor laws and regulations

• Impact of technology and globalization on Industrial Relations

• Future challenges & opportunities in Employee Relations

Module 8: Termination of Employment

• Termination vs. dismissal vs. resignation vs. retrenchment: Understanding the differences

• Termination with notice: Lawful procedures & requirements

• Termination without notice (dismissal): Grounds for dismissal, misconduct, and due process

• Domestic Inquiry: How to conduct a lawful domestic inquiry

• Summary of key takeaways from the day

• Information on further resources and training opportunities

Q&A and Wrap-Up

End of Training

[07] TRAINER PROFILE

KUNJU KRISNAN NAIR

HRD Corp Accredited Trainer, Ex-Session Court Judge

Kunju Krisnan Nair is a highly experienced professional with a diverse background in the legal and judicial sectors. He holds an LLB Honours degree from the University of London, a Certificate in Legal Practice (CLP) from the University of Malaya, and was called to the Malaysian Bar in 2005. Additionally, he obtained a BSc and Diploma in Education from the University of Malaya.

He served as a senior prosecuting officer with the Customs Department for 10 years. Later, he joined the Judicial and Legal Service in 1990 as a Magistrate after obtaining his Bachelor of Laws (Hons) degree and was admitted to the Malaysian Bar in 2005. He served as a Deputy Registrar in the High Court (1996–2003) and was subsequently appointed as a Sessions Court Judge in 2004.

Mr. Nair was appointed as a Mediator of the Financial Mediation Bureau in February 2011, handling banking disputes related to Electronic Payments, Card-based issues, and unauthorised ATM Withdrawals. He was later appointed a Mediator of the Ombudsman for Financial Services under Bank Negara Malaysia.

With over 30 years of experience in senior management roles, he has conducted training on topics such as unfair dismissal, domestic inquiry, Employment Law Amendments Act 2022, safety and health, AMLA, ESG, Section 17A MACC Act, Strata Title Act, protocol and etiquette, Customs offences, LMW issues, Whistleblower Act, statutory contributions, IR practices, Human Rights, and workplace sexual harassment. He currently lectures in Business and Company Law part-time.

Areas of Expertise

• Civil, Criminal & Corporate

• Industrial/Employment Law & Practice

• Education & Training

Employment Credentials

• Session Court Judge

• Magistrate, Deputy Public Prosecutor & Deputy Registrar, High Court of Kuala Lumpur

• Ombudsman, Bank Negara Malaysia

• Examiner, Legal Profession Qualifying Board, Malaysia

Qualifications

• LLB (Hons), University of London

• Certificate of Legal Practice (CLP)

• PSMB Certified Trainer

Consulting Experience

• Bank Negara Malaysia – Alternate Dispute Resolution (Mediation)

• Institute of Judicial and Legal Training Centre (ILKAP)

[08] ENQUIRY & REGISTRATION

Enquiry: yes@sst2u.com

Contact:

   - Whatsapp Only (012 - 824 8874)
   - Teo (011 - 3178 9203)
   - Logesh (012 - 503 0346)
   - Siti (012 - 383 8603)
   - Nisa (019 - 851 5134)
   - Central Region (03 - 8604 7270)
   - Northern Region (04 - 222 6850)
   - Southern Region (07 - 213 3676)
   - East Malaysia (011 - 3178 9203)