https://hract.com.my/performance-management-and-key-performance-indicator-kpi-setting/

This is a 2-day, intensive two-day workshop designed for managers in the dynamic business environment. This program is tailored to enhance Managers’ skills in Performance Management and KPI (Key Performance Indicator) Setting, using the latest methodologies and best practices. The focus of this program is to empower participants with the knowledge and tools necessary to effectively align team and individual performance with the strategic objectives of the organization.

Day 1 of the program focuses on the foundational aspects of performance management, offering insights into aligning individual performance with broader organizational goals and mastering the art of effective goal setting using SMART criteria. Participants will gain a deeper understanding of the significance of KPIs and how to set them effectively.

Day 2 of the program delves into the Balanced Scorecard approach, providing a comprehensive framework for aligning KPIs with organizational strategy. Through practical exercises and case studies, participants will learn how to develop and implement a Balanced Scorecard KPI, ensuring that the team’s efforts contribute directly to the company’s success.