The Pearson VUE Certified IT Specialist Device Configuration and Management Prep course equips learners with practical skills to configure, manage, and troubleshoot Windows devices in personal and enterprise environments. Learn to install Windows with default settings, configure user accounts and desktop environments, manage accessibility features, and ensure systems stay updated.

Participants will also gain hands-on experience in managing applications, peripheral connections, cloud-based file access, backup and restore operations, and permission settings. The course also emphasizes essential security practices, including network firewalls, UAC, user authentication, and mobile device protection. Troubleshooting skills are a core focus, helping learners resolve issues related to operating systems, networks, devices, and peripherals. Ideal for aspiring IT technicians, support specialists, and students preparing for the IT Specialist Device Configuration and Management certification.

Certificate

All participants will receive a Certificate of Completion from Tertiary Courses after achieved at least 75% attendance.

Funding and Grant

HRD Corp Claimable Course for Employers Registered with HRD Corp

Course Code: M1829

Topic 1 Windows Installation and Configuration

• Install Windows using the default settings

• Configure user account options

• Configure desktop settings

• Manage accessibility settings

• Manage updates

Topic 2 Application and Peripheral Management

• Manage applications and Windows features

• Compare and contrast capabilities of peripheral connection types

Topic 3 Data Access and Management

• Describe cloud services

• Describe and configure file sharing and permissions

• Manage backup and restore

• Describe data access and retention policies

Topic 4 Device Security

• Describe network firewall settings

• Describe user authentication

• Given an attack type, describe mitigation methods

• Manage User Account Control (UAC) settings

• Manage mobile device security

Topic 5 Troubleshooting

• Perform troubleshooting tasks

• Troubleshoot operating system and application issues

• Troubleshoot device issues

• Troubleshoot device connections to networks and domains

• Troubleshoot peripheral device connections