Crisis Management 1 Day Training in George Town
Venue
Entrance Fee
Category
Event Type
Share
Schedule
Date | Time |
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15/03/2024 | 9:00 AM - 5:00 PM |
19/04/2024 | 9:00 AM - 5:00 PM |
17/05/2024 | 9:00 AM - 5:00 PM |
21/06/2024 | 9:00 AM - 5:00 PM |
19/07/2024 | 9:00 AM - 5:00 PM |
16/08/2024 | 9:00 AM - 5:00 PM |
20/09/2024 | 9:00 AM - 5:00 PM |
18/10/2024 | 9:00 AM - 5:00 PM |
15/11/2024 | 9:00 AM - 5:00 PM |
20/12/2024 | 9:00 AM - 5:00 PM |
Agenda
Types of Crisis
Stakeholder Identification & Analysis
Crisis Prevention
Crisis Planning
Crisis Strategy Checklist
Crisis Response
Demonstrating Credibility
Dealing with the Media
Internal Communication
Creating a Crisis Message
Crisis Recovery
Online Reputation Management
Crisis Practice – Case Study
About this event
Certificate: Course Completion Certificate
Language: English
Duration: 1 Day
Credits: 8
Course Delivery: Classroom/ Virtual Live / Onsite
Course Overview:
A good crisis management process will help identify threats to an organization, its stakeholders, and customers as well as provide structure to deal with a crisis when it does occur. Managing a crisis effectively will help ensure that any damage to an organization is limited and that in post crisis the business can develop and grow.
This crisis management training is designed for anyone who might have to deal with or be prepared for a crisis within their organization. This could mean members of the crisis management team or simply managers within the organization who should have a strong awareness of the process and requirements for dealing with a crisis.
Course Contents:
Limit the risk and manage the damage with these crisis management training course materials.
A crisis is defined as any situation that threatens to harm a person or property, disrupt business, negatively impact an organization or damage its reputation. The role of crisis management is to help manage these situations when they occur, or where possible, avoid them happening altogether.
Perhaps you are looking to implement a crisis management process, or you want to upskill your workforce in the process you already have. You may even need to refresh the skills and thinking of the managers within your organization. Whatever your need, Trainer Bubble provides you with a comprehensive crisis management training course to make your life easy.
Why is running this crisis management training course a good idea?
Well, just imagine if your participants were better able to:
- Identify the crisis vulnerability of your organization.
- Put measures in place to limit the chance of a crisis occurring.
- Create a clear strategy for dealing with a crisis when it happens.
- Improve their understanding of the impact of a crisis and how to mitigate it.
- Communicate with key stakeholders quickly and efficiently, to ensure damage limitation.
- Manage the relationship with customers and the media effectively.
Objectives:
At the end of this crisis management training course, your participants will be able to:
- Plan, anticipate, and avoid crises where possible
- Manage the reputation of your Organisation when a crisis occurs
- Respond appropriately to crisis
- Address issues of online reputation
- Develop tools that will help support your crisis management plan
Prerequisites:
None
Course Materials:
Attendees will receive a course manual with presentation slides and reference materials.
Technical Requirements:
For eBooks:
Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM-supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions
Target Audience:
Anybody who is interested in learning Crisis Management Skills.