Agenda

1. The Science of Effective Human Communication

Understand the core principles that make communication effective across various channels.

2. Frames of Business Communication

learn how to structure your communication for business environments to ensure clarity and impact.

3. Strategies for Effective Business Conversations

Explore strategies for managing conversations, including conflict resolution and persuasive communication.

4. The Art of Giving and Receiving Feedback

Develop skills to provide constructive feedback and respond to it in a way that fosters growth.

5. Active Listening Skills

Master techniques to listen attentively and accurately interpret what others are saying.

6. The Science of Body Language

Learn how to use body language effectively to appear confident and charismatic in professional settings.

7. Business Presentation Skills

Build powerful presentations that engage and persuade your audience.

8. PowerPoint Best Practices

Discover best practices for creating impactful PowerPoint slides that complement your verbal communication.

9. Effective Written Communication

Apply proven strategies to write clear, concise, and fast while maintaining professionalism in emails, reports, and other business communications.

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About this event

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Refreshments: Snacks, Beverages and Lunch included in a classroom session

Course Delivery: Classroom

Offers: Group of 5 - 10 people 10% Discount, Group of 11 - 20 people 15% Discount

Course Overview:

In today's competitive business world, effective communication skills are essential for success. Whether you’re leading a team, presenting to clients, or simply working in a collaborative environment, clear and impactful communication can set you apart from others. This Communication Skills Training Course is designed to equip you with advanced verbal, non-verbal, and written communication techniques to improve your influence and credibility.

Through this intensive 8-hour program, participants will explore cutting-edge communication strategies that can be immediately applied to business situations. The course covers essential skills like active listening, public speaking, and presentation strategies, providing you with the tools to communicate with clarity, confidence, and persuasion.

Target Audience:

This training is open to anyone interested in improving their communication skills, whether you’re a seasoned professional or someone looking to enhance your business interactions.

Learning Objectives:

By the end of the Communication Skills Training, you will be able to:

• Craft clear and compelling messages that reflect your vision.

• Communicate with confidence during meetings, presentations, and Q&A sessions.

• Build stronger professional relationships through empathetic communication.

• Inspire and motivate others by appealing to their emotions and values.

• Deliver action-oriented presentations that move from information-sharing to inspiration.

• Integrate effective slides into presentations using PowerPoint best practices.

• Apply strategic writing techniques to enhance your business writing speed and clarity.

Course Materials:

Participants will receive a course manual with presentation slides and reference materials.

Technical Requirements:

For eBooks:

• Access to the internet to download the eBook.

• Laptop, tablet, or smartphone (no Kindle).

• Adobe DRM-supported software (e.g. Digital Editions, Bluefire Reader).

Certification:

Upon successful completion of this course, participants will receive a Course Completion Certificate from Leadflake.

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